Data and privacy

Privacy Policy

How Caddy handles information supplied through the website, an enquiry or a loan request.

Public website summary. This page describes the website-facing approach to information handling. The information requested for a particular facility may depend on Caddy's assessment and the final customer documentation.

Information Caddy may receive

Information submitted through Caddy's website can include your name, telephone number, email address, enquiry details and the information you choose to provide in a loan request or complaint. Caddy may request further identification, business, residence or financial information where it is relevant to a facility assessment or required by applicable obligations.

How information is used

  • check_circleResponding to an enquiry, loan request or complaints submission.
  • check_circleAssessing or administering a facility where Caddy has requested the relevant information.
  • check_circleMeeting applicable legal, regulatory, record-keeping and fraud-prevention obligations.
  • check_circleMaintaining the security and performance of Caddy's website and customer communications.

When information may be shared

Caddy may share information where it is necessary to provide an agreed service, support an approved disbursement or payment process, comply with legal or regulatory requirements, protect against fraud or respond to a valid request from an authorised body. Caddy should only use service providers and partners where appropriate safeguards and a legitimate operational need apply.

Security, retention and your choices

Caddy aims to apply appropriate organisational and technical measures to protect customer information. Records may be kept for as long as needed for the purpose collected, the customer relationship, record-keeping requirements or applicable obligations.

If you want to ask about the personal information you submitted through this website, contact Caddy at info@caddymicrocredit.com or call WhatsApp +233 55 978 2250 / call +233 50 560 8077.